Testimonials

Efficient referral management that closes the loop
“In my experience as an end user of hReferral, I am pleased with the efficiency it provides the user. It allows ease in tracking referral information throughout the process, thereby allowing the referring office to close the loop. I foresee even greater usage and benefit as users incorporate communication abilities and other features into daily workflow.”

Intuitive and user-friendly digital faxing

“I am thrilled to share my experience with Centralis Health as their client. I have worked directly with this team on two deployments. The onboarding process was incredibly seamless and straightforward. The switch from a physical faxing solution to their digital faxing solution was a breeze, and I couldn’t be happier with the quality of their services.

The faxing process from an IT perspective is intuitive and user-friendly, making my job much easier. The support after implementation has been fantastic, with quick response times and a knowledgeable team who are always willing to help.

I highly recommend the Centralis Health Team for anyone looking for a reliable and efficient digital faxing solution.”

1:1 onboarding and easy migration to a better workflow

“Before we found Centralis Health, we were using another company where communication was not HIPAA compliant. Procurement reached out and Centralis helped us with a customized solution that improved overall workflow and made secure electronic fax possible.

Another really nice feature was the one-on-one on boarding that made it extremely simple for our staff to migrate over. I would highly recommend their HIPAA-compliant fax solution to any municipality/county…better security, public records compliance, and a simple process through the legal department.”

Reliable technology, responsive support, and innovative problem-solving

“We have been using the HIE with Centralis Health for well over 10 years at Digestive Disease Clinic now and have been very pleased with all aspects of their services. From the ease of use to the community-based access of records (which is undeniably invaluable in any practice) to the ability to send and receive records without the problem of failure that the old-fashioned faxing method sometimes brings.

And if support is needed, they are always fast to respond as well as knowledgeable, solving any issues we may have in no time. They are constantly searching for and achieving ways to make the workflow more efficient not only for our office but between other practices and facilities.

I highly recommend the company and look forward to future innovations!”

An amazing resource for hospital follow-up and specialty referrals

“Florida Medical Practice Plan, Inc. and its clinical services absolutely love having HIE access. It has proven very beneficial in closing the loop on patient care. If we need information from another medical office in town, no problem – we just log in to HIE and the information is there. This is an amazing resource for all our hospital follow-up and specialty referrals.

HIE is making a difference, one patient at a time!”

Quick access to information supports high quality care

“We have found that being part of the health information exchange has allowed our staff to efficiently address patient care needs. Electronic access to health care information allows staff, in whatever capacity they are working (i.e., nursing, front office check-in process, on phones making appointments, coordinating referrals, or business office position working with insurance companies) to help the patients quickly by retrieving information that is key to patient care.

There is also a great electronic history of those who have accessed the chart and there is a confirmation on where any exchange of information has occurred. This has been key to helping us handle the high volume of patients in our office with quality care.”